Terms and Conditions for our "45-days-money-back" Guarantee

  1. Regardless of a statutory right of revocation (terms-and-conditions), we grant you the right to return the goods marked with the 45-day money back guarantee within 45 days, provided that you are a consumer according to §13 BGB. This means, you must be a natural person and the order cannot be attributed to your commercial or self-employed use.
  2. The period for the 45-day money-back guarantee starts on the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To meet the deadline, it is sufficient to send the goods within the 45-day period.
  3. In order to make use of the 45-day money-back guarantee, you must inform us (Grüne Smoothies GmbH, Urbanstraße 177a , 10961 Berlin, Germany, Phone: +49 30 44793423, E-Mail: hello@gruenesmoothies.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to make use of this guarantee.
  4. The return of the goods must be made to the following address:

    Gruene Smoothies GmbH
    Urbanstr. 177A
    10961 Berlin
    Germany

  5. The return of the goods is at your risk.
  6. The goods must be in the original packaging, complete with accessories and documentation (eg manual, recipe book, DVD, etc.), cleaned and undamaged.
  7. You bear the costs for the return of the goods.
  8. Under the aforementioned conditions, we will pay you back the purchase price immediately and at the latest within fourteen days from the day on which we received the goods. For this repayment, we will use the same payment method that was used in the original transaction, unless expressly agreed otherwise.
  9. The money-back guarantee does not limit your legal right of revocation or any rights you may be entitled to.